silver.eShop

silver.eShop is a high-performance B2B e-Commerce platform with a reliable, fast and flexible connection to eZ Enterprise and eZ Publish Platform.

If you want to optimize your commerce strategy with the power of content, silver.eShop provides a full suite of online shop capabilities and integrates seamlessly with eZ as well as your ERP, CRM and PIM systems. Easily manage customer and product data, orders and prices and engage users with dynamic content, all in a fully integrated solution.

silver.eShop Commerce Capabilities

silver.eShop helps B2B organizations:

  • Implement product catalogs, search, check-out and service portals 
  • Store orders in the ERP in the blink of an eye, including Microsoft Dynamics NAV, Dynamics AX and SAP
  • Set up approval workflows for orders and budgets
  • View stock inventory, delivery dates and pricing in real time
  • Provider users with granular search which increases discoverability of products
  • Send tailored email notifications to drive purchases – abandoned shopping carts, restocking messages and special promos

Where Content Meets Commerce

silver.eShop is based on eZ's content platform and together these fully integrated solutions provide businesses a reliable, scalable content and commerce system. Take advantage of eZ's flexible content repository and APIs to customize the content model, manage multilingual content and deliver product information, editorial content and media assets across channels and devices—from desktops, tablets and mobile to partner shops, digital kiosks and the Internet of Things. Capture user generated content such as product reviews, field reports and expert tips, and ensure content remains secure with decoupled user management and permissions.

silver.eShop Uses the Business Logic of Your ERP System

The introduction of an ERP system costs time and money. The implementation of all relevant business processes regarding customers, pricing, invoicing and other relevant factors is a quite time consuming process but in return you benefit from efficient processes and a complete overview of all aspects of everyday business. Why do the same work again when setting up an online shop, when there is another way?

silver.eShop doesn't talk to the internal systems (such as ERP, CRM and Middleware) directly on a database level, but rather accesses the systems‘ business logic and uses it to set up a seamless connection from the online business to your established processes. This ensures that all defined and automated processes also work in e-commerce.

Credit limits, restricted access notes, address changes, new prices—the shop factors in all this information without delay and without an extra layer of logic and programming. And vice versa, any changes from the shop are immediately passed on to the business processes of the internal systems. And thanks to the modular architecture, new business processes can be added to the system at any time.

Redundancies are thus systematically avoided. This in turn ensures a high level of customer satisfaction. The e-commerce solution comes with standard interfaces to leading ERP systems—Microsoft Dynamics NAV, Microsoft Dynamics AX and SAP.

Take a Tour

Basic Features

  • Product Catalogue: automated import of product master data from ERP and/or PIM
  • Business logic from ERP applied to products, prices, stock and customer data
  • Customer data from ERP (invoice and delivery addresses)
  • Enterprise search for products and content
  • Flexible shopping cart and shopping cart templates
  • Comparison lists and wishlist
  • Responsive design
  • Payment Provider: Paypal, Ogone, Telecash
  • Quick-order via drag & drop
  • Document history from ERP
  • eCommerce Cockpit for various shop statistics (lost orders, top sellers, top customers, ERP status and more)

Add-ons

  • Customer center with roles and rights, budget management and approval processes
  • Self-service platform for retailers
  • Sales staff functions to go
  • Personalization engine
  • RMA process
  • Newsletter tools
  • Reviews and ratings
  • Chat module for personal customer service (3rd party software)
  • Barcode scan for quick-orders (3rd party software)

silver.eShop and silver.eSuite are products of silver.solutions. silver.solutions provides solutions for B2B shops, B2C shops, multi-shops, portals and mobile commerce apps. The company focuses on integrated e-commerce solutions with connection to ERP and PIM systems. With a profound business process knowledge, strong analytical approach and more than 15 years of experience in e-commerce and as a professional eZ partner the company has time and again proven a reliable partner in establishing a successful e-commerce presence.

silver.solutions GmbH
Färberstr. 26 12555
Berlin, Germany
Fon +49 30 65 48 19 90
contact@silversolutions.de
www.silversolutions.de
@silver_berlin

silver.eShop

Get in touch if you are interested in silver.eShop