Keep Your Platform Secure and Up-to-Date
Subscribing to eZ Publish Enterprise gives you the option of requesting assistance from our product support team.
eZ Publish Enterprise maintenance
Subscribing to eZ Publish Enterprise gives you the option of requesting assistance from our product support team. In addition, eZ is constantly actively maintaining and assuring the quality of our software. With an eZ Publish Enterprise subscription, your installation will benefit from our quality assurance programs, which feature service packs to fix issues identified in the software as well as improve or enhance it in a variety of ways. eZ Publish Enterprise subscription is the best option for ensuring your eZ Publish platform is stable, reliable and continuously supported by our support services.
eZ Publish bug fix guarantee
By subscribing to eZ Publish Enterprise, you benefit from an unique bug fix guarantee that cannot be obtained in any other way. eZ, as the maker of eZ Publish, deploys the necessary resources in order to fix the bugs you identify via the maintenance service.
If need be, and depending of the service level of your subscription, eZ will provide hot fixes - a rapid-response measure to workaround issues before the fix is even available in the maintenance service.
Support Services
Product Support is the core service of the eZ Publish Enterprise subscription, available to all our customers, with differing initial response times depending on the s...
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