eZ / Services / Overview

eZ Publish Enterprise Service

Joining the leading companies who subscribe to eZ Publish Enterprise brings a long list of benefits, services and tools designed to improve and secure your content platform.

The best of two worlds

eZ Publish Enterprise is the best choice for organizations employing eZ Publish in a professional environment. eZ Publish Enterprise comes with all the benefits of the open source eZ Publish community project, which is founded on innovative software created by eZ in collaboration with a global user base. The software is based on open standards, but packaged with a professional software and services package that is standardized, stable and solid. The Enterprise subscription includes support and bug fix guarantees, monitoring, and other value-added services. 

The license that fits

Clear, concise intellectual property framework is another competitive advantage that sets eZ Publish Enterprise apart. Our customers are free to select the license that fits their business: either the traditional General Public License (GPL), or the professional Personal Use License (PUL). In either case, eZ Systems controls the intellectual property rights of the software, so there’s no concern about conflicts of interest between software contributors.

Access to a dedicated Service Portal

Your subscription to eZ Publish Enterprise entitles you to a dedicated Service Portal for communication and collaboration with our teams. In addition, you will receive secured extranet access for each service user for streamlined communication with eZ.

Important features of the Service Portal includes a support issue tracker, detailed summary of your subscription and its certified software, as well as access to maintenance and monitoring information.

Product Support is the core service of the eZ Publish Enterprise subscription, available to all our customers with differing initial response times depending on the subscription service level.

Support & Maintenance

Product Support is the core service of the eZ Publish Enterprise subscription, available to all our customers, with differing initial response times.

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Professional Services

eZ offers Expert Consulting and Audits via our Professional Services to help keeping your eZ websites on-time, on-track and performing at peak levels.

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Training Courses

eZ Systems can offer your company the expert training you require to get the most out of eZ Publish.  We have training scheduled in our regional offices.

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