Mobile-First is the new Web-First
14/09/2011
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Bård Farstad, eZ's CTO
Web-first strategies have become a viable strategy for many businesses and we see this more frequently adopted. Lately we have even seen a push for going mobile-first, bypassing the traditional web and other channels. Making the mobile channel the main focus is of course not a coincidence and not just a hype. The fact is that more and more of the Internet traffic is going via mobile and most of us are having iPhonish type of “smart” devices that enable both applications and mobile browsing.
Mobile First: most are doing it wrong!
The thing that bothers me, is that so many have not learnt from the web-first approach and doing just as wrong as they did when moving from print to web. Just look at media industry. I see more and more offers that promises to take your content mobile both for Apps and Mobile Web experience that are based on traditional print systems like InDesign. This is wrong in so many ways. InDesign is not a dynamic content solution, it is made for laying out pretty print pages and send them to print. The solutions are not good at handling multi media, time to publish is expensive and time consuming. And the whole Social aspects are not even remotely available in such tools, it is made for paper.
Full Apps Experience
If you want to really go mobile first you need to enable the full Apps experience with a native interface and offline storage. This means a low latency and snappy experience for the consumer while still maintaining an efficient publishing process that makes economical sense. In addition it is crucial that you enable your business model for the mobile world, being it a traditional subscriptions for premium content, retail purchases or simply booking a test drive of the latest and greatest car model.
You need to talk the language
In order for you to really enable a Mobile-first strategy your infrastructure needs to talk the language. APIs and interfaces needs to be easily available to enable developers to build Apps connected to your content in an efficient way. Pardon the marketing but most systems today are not able to do this as they are purely Web CMS, most often meaning that they store XHTML in the content repository - which is not very much channel neutral as we know.
Mobile Web is not the Web
Handling content for Web is different than Mobile and handling Paper is again very different. For that reason your system needs to be able to differentiate the channels and translate the channel neutral content into channel specific enriched content. And this is only possible if you are truly managing your content in a neutral way. Just make sure you keep that in mind when you build your infrastructure, there are good systems out there and needless to say that I am happy to assist.
eZ Marketing: Solving the multi-challenge
As you know, I am with eZ Systems and our focus has been solving the multi-challenge which of course includes enabling a Mobile-first strategies. But don’t take just my word for it, listen to customers and partners to learn what they have to say.
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